September 30, 2021

Why Do You Need Managed IT Services? You’re busy running your business. Hiring, scheduling, planning, meetings, and the countless day-to-day responsibilities you have are all you have time to think about. The last thing you want to have to deal with is a system-wide IT error exposing your business to online threats or causing lapses in your business communication.

So how do other owners and managers of profitable businesses do IT? What solutions do other managers use to ensure they set their business and their employees up for success? What is the secret used by successful business people when it comes to managing information technology services in a way that supports business goals?

In short, they hire a managed service provider (MSP). All businesses that employ a team of people and interact online with their customers need a managed IT service. This delegates the responsibility of keeping track of complex systems of information to a team of qualified professionals who can keep your business running smoothly while you focus on what you do best – leading your business.

It’s definitely advisable to hire an IT solutions company located close to your business. For instance, if you’re located in East Tennessee or West Virginia, Aegis is your best option in terms of value for the money. Aegis is located in northeast Tennessee and services businesses of all kinds in those areas.

We would be happy to consult with you about which of our offerings might be valuable to your business! We’re a dedicated team of experts who specialize in hardware and software IT solutions for small businesses, large businesses, and even large e-commerce organizations. Check out this page to see managed IT services in Tennessee.

Whether you have your own internal IT staff or you’re just looking for a long-term way of saving money, or you’re wanting to maximize your core business efforts by delegating your IT services to an outside provider, Aegis IT Solutions is here to help!

Hiring out your company’s IT services is one of the smartest ways a business can get ahead and stay ahead in the modern business world. The benefits of working with a managed IT service organization are too valuable to pass up. Here is a list we made up of three benefits your business will notice when you hire Aegis IT for your managed IT services.

1. Increased Data Security

Data security is something we often see on the news. Every so often a story will pop up about a large, multinational corporation whose software was hacked, jeopardizing tens of thousands of users’ sensitive data. But did you know businesses of all sizes can get hacked in a similar way?

It’s true. In fact, small to mid-size businesses are hacked much more often than large corporations, though these security breach incidents are rarely reported on. Cyberpolicy.com reports that just under 50% of businesses suffered cyber attacks back in 2015, with the average attack costing businesses $180,000.

So, has cybercrime finally started to become a thing of the past? Unfortunately, the opposite is true. The COVID-19 epidemic has caused a dramatic increase in the prevalence of online business systems. The result has been that cybercrime has skyrocketed to unprecedented levels, with one source reporting that cybercrime has increased by 600% since the COVID-19 outbreak.

We can help your business take precautionary measures to protect your online business interests by setting up insulating technology to help make sure your business capital and data aren’t vulnerable to hackers. Hire Aegis IT Solutions today to protect your business from online cybersecurity threats.

2. Peace of Mind

Our world has changed. The Internet is no longer a modern convenience but a necessary business tool for companies of all sizes.

Your customers expect your online presence to be secure and uninterrupted. Every second counts. In fact, new data suggests that large chunks of audiences leave every second during web page loading time.

This means it is all the more important for your customer communication and online presence to be interrupted. Otherwise, the latest research indicates you’re leaving money on the table. 

Our team of knowledgeable IT experts uses the latest technology to help keep business owners and managers like you in the driver’s seat when it comes to your business. We do IT right – the first time, saving you time and money and giving you peace of mind.

3. Improved Operations Efficiency

One of the most vital core operations that can become damaged with e-commerce and online companies is helpdesk services. Helpdesk services include customer-facing software designed to help the end-user of a product or service. These have the potential to make or break a customer experience. 

Your brand’s reputation is at stake when it comes to customer experiences. Don’t let your customer satisfaction dwindle at the hands of a bad online retail experience. Keep your customers happy and your Google reviews positive by enlisting Aegis IT Solutions to help fix the root of any helpdesk issues you might have.

Another crucial thing for every online business is installing an SSL certificate. Chances are, your site may already have an SSL certificate installed. But, if not, we can take care of that for you.

Why have an SSL certificate installed? SSL certificates appear next to the URL in search engine browsers, letting people know the website data is secure and they are not being tracked. Having a working SSL certificate can signal authority and relevance to your website visitors.

We are fully equipped to install SSL certificates as well as anything else you might need to keep your business running efficiently.

Why You Need Aegis Managed IT Services

Whether you’re running a small coffee shop, a successful franchise, or a large corporation, Aegis IT is the best option for getting smart results in a timely manner. Businesses of all sizes stand to benefit from Aegis’s knowledgeable staff and commitment to being available when needed.

Your business depends on your IT services being set up the right way and having a dependable team you can trust. When you hire Aegis, we’ll think through your IT system in an intelligent way that takes a risk management approach to solving your IT problems.

Instead of reacting to problems when they happen, we can help you think through how your phone system, Internet, CRM, and other IT components are set up. Sometimes we see jerry-rigged systems that are bound to fail at some point, and when you hire Aegis for your IT solutions, we’ll come to help you find the cheapest, most effective way to get a system that’s built to last.

When it comes to your business’s approach to managing its IT services, think smart. Think Aegis.