About Aegis IT

Aegis IT was formally founded in May 2012. Our President and CEO, Jonathan Evenden, started IT support as a hobby and eventually transformed it into a business.

The word “aegis” stems from Greek mythology, meaning protection and support. Our goal is to protect and support your business through our effective IT services.

Whether you need server support, VoIP phone systems, employee security training, or some other type of IT service, Aegis can help. We have a wide variety of knowledge among our staff and want to find the best solution to keep your business safe in the digital world.

Our team understands the needs of small or large businesses, non-profits, and every type of business in between. We will listen to understand what types of IT services matter to you the most and will make sure you have what’s necessary to keep your operations running smoothly.

Contact us today for all your company’s IT needs.
Man Installing New Hard Disk Drive in Laptop for Computer Repair

Areas We Serve

Northeast Tennessee

  • Kingsport
  • Johnson City
  • Bristol
  • Greeneville
  • Morristown
  • Mountain City … and Beyond!

Southwest Virginia

  • Bristol
  • Abingdon
  • Wise
  • Big Stone Gap
  • Radford
  • Richlands … and Beyond!

Don’t see your area listed above? We travel further as needed and also provide remote support. Please give us a call to discuss your needs and if we can help!

Industries We've Helped

We currently serve a large number of local businesses ranging from:

  • Non-Profits
  • Dentists
  • CPAs
  • Greeneville
  • Lawyers
  • Manufacturing
  • Trucking
  • Insurance
  • Medical
  • Financial
  • Government

Meet Our IT Experts

Jonathan Evenden Headshot

Jonathan Evenden

President & CEO

Jonathan started Aegis IT in 2012, and has been fixing computers since the mid 90s. IT started as a hobby and a passion that has since transformed into a full business. Jonathan has been full-time in enterprise IT since 2005, starting in help-desk and working into owning the company. Jonathan holds a B.A. in Economics and Business, focusing on how IT solves business needs for Aegis IT clients. Jonathan’s particular areas of interest over the years have included Microsoft Server, Microsoft Exchange, Sonicwall firewalls, IT security, Microsoft Hyper-V (and other virtualization products), Active Directory, and a large variety of desktop operating systems. He has successfully completed dozens of client upgrades in all these areas, and enjoys the individual challenges associated with each client environment.

Ken Hayes


Ken joined Aegis IT in 2014, and loves helping people and businesses find great solutions to their numerous IT problems.

See Us in the Media

Aegis IT loves to give back to the local community. Jonathan has given presentations with various organizations over the years.
5 Star Review
We called Aegis IT to help with an issue we had with our servers. Our previous IT company hadn't been backing up our servers and I am so glad we found Aegis. They have been great to work with!
- Sherry C.
5 Star Review
Jonathan and Ken always do a great job and are fast to respond. Wouldn’t work with anyone else!
- Justin B.
5 Star Review
We didn't have anyone doing our IT for our business and we were referred to Aegis IT by our Insurance guy. We have been working with Jonathan and his team for about 5 years and are so happy with their hard work!
- Bill H.
5 Star Review
Jonathan and his team have been my IT professionals for several years. They have always been helpful and accurate. I've worked with other IT people in the past, but Jonathan is truly great. Have him look at your computer and phone systems today before things crash. You'll be glad you did.
- Joel K.
5 Star Review
I first worked with Jonathon from Aegis IT to help update my business computers. He was quick, knowledgeable and provided the best install. Later, I found out forwarding my business phone to my cell wasn’t the best decision. Aegis offers several company phone lines and I have a great phone system with app controlled on phone. Simple - Competitive Rate and Professional. Highly recommend Jonathon with Aegis.
- Karen A.

Contact Us

Phone: 423-343-5160
Email: Support@ThinkAegis.com
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