Business Phone Systems - Kingsport, TN

Small Business Phone Systems

Need Business Phone Systems in Kingsport? If you own a business in Kingsport, TN, you know the importance of making sure your phone system stays crystal clear and free of interruptions. If your customers can’t contact you because things aren’t set up properly, your business loses out on valuable leads and must then spend money and time to get someone out to fix the problem. You need a way to ensure great phone quality and speedy maintenance for an affordable price.

That’s where we come in. Aegis IT provides the best way for small and mid-size businesses in Kingsport, TN to set up a business phone service. By using Aegis IT, our customers consistently save money while still achieving excellent call quality. We take pride in offering the best IT services around, allowing you to be there for your business instead of having to spend your time fixing your phone system.

Best of all – we’re highly affordable, and we make it easy for our customers to reach us. We understand how crucial it is that your business functions at its peak every day, so when it comes to setting up equipment, we do it the right way upfront to help you avoid issues down the road. Our customers love that about us. The quality, affordable service we provide is undoubtedly why Aegis IT is still going strong.

The Best Bang for Your Buck for Phone Service

When it comes to setting up office phone systems, we usually recommend setting up a business VoIP over traditional phone service. Most small to midsize businesses use VoIP because the setup is more minimal and uses a broadband internet connection. Unless your internet goes down, you shouldn’t have any issues using a VoIP phone system.

Call us today to discuss the phone service options for your business. We’ll walk you through our recommendations and make sure you get what you need to help your business thrive—all at a great price. 

Business Phone Systems Bristol

What is VoIP?

The acronym VoIP stands for Voice over Internet Protocol. Simply put, using VoIP for your phone network just means the phone signal uses your broadband internet connection. When you speak into the phone, the analog signal of your voice gets translated to a digital signal, which is then transmitted through your internet connection either by your computer or by a VoIP adapter.

VoIP is sometimes set up to route through a computer but can also be set up with a traditional phone routed through a VoIP adapter. When it comes to choosing the best system for your business, we can advise you on the best way to route your phone traffic to maximize efficiency and affordability. VoIP can be set up for cloud-based and can use Wi-Fi, allowing for phone use anywhere you have a good Wi-Fi connection.

With these systems in place, you can install a mobile app on your cell phone, desktop, laptop, or even tablet and gain access to your business phone system from anywhere.

What Advantages Does VoIP Provide?

There are several advantages for businesses that use VoIP over a landline phone service:

Industries that Benefit from VoIP

We have helped clients in industries just like you improve their phone setup with our VOIP phone solutions. Don’t see your industry below? We can still help! Give us a call to discuss your specific business phone needs and we’ll see how we can assist you. 

Other Solutions That Aren’t VOIP

If a VoIP phone system is not what you are looking for, we also provide installation and support for a traditional phone system. These on-premise PBX systems require a connection from a phone provider and the purchase of a phone system and phones. We can also help you set this up as well. Aegis Information Technology and Solutions can help consult to find you the right solution and to keep your business moving forward into the bustling world we live in. 

We Provide Business Phone Systems in Kingsport

At Aegis IT, we’re able to help you set up the best telephone service for your business. Even if you just hire us to set up your phone system, we’re also equipped with a range of service offerings, including software, hardware, cyber security, email security, and more. Trust Aegis IT with your business’s phone network to save time, save money, and gain clarity and simplicity in your phone network.

Aegis was formally founded in May 2012. Our President and CEO, Jonathan Evenden, started IT support as a hobby and eventually transformed it into a business. Jonathan and his team are experts in all aspects of IT services and understand the needs of small or large businesses, non-profits, and every type of business in between.

We are based in Tennessee and offer phone services services to businesses throughout the Kingsport, Bristol, and Johnson City areas. We also can travel further for in-person technical support if needed.

If you’re frustrated with your current IT solutions package, give us a try! 

Call us for a free 2-hour comprehensive audit of your network and computer systems. We will review your computers, servers, networking equipment, firewalls, backup procedures, and documentation. Following the audit, we will provide you with a written report including specific recommendations for your environment.

There is no obligation or risk on your part. This is an opportunity for us to demonstrate how we could improve your systems if you decide to entrust Aegis IT with your network and computing needs.

Previous Case

Cut Phone Bill in ½
Connected Networks
Created Redundant Servers

A client in the manufacturing industry approached us for help consolidating their systems in multiple locations.

They had four offices in three states that all functioned independently—computers, phone systems, etc. Anytime customers called the wrong department, they were given a separate phone number to call instead of being directly transferred.

The Aegis IT team helped this client to consolidate their systems. We connected their phone systems, which made it easier for customers and employees and cut the company’s monthly phone bill in half!

We also consolidated their computer network. This connected network put all locations in the same space and cut down on client support calls.

Lastly, we created redundant servers. Redundancy is a fail-safe that helps to protect data just in case a hard drive fails. If any locations experience a dying server, we push a button to get them back online. This redundancy helps to keep the client’s systems running smoothly at all times.

How can we help YOUR business? Give us a call and see how we can help!

Contact Us

Phone: 423-343-5160
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